Hassell Studios

Hassell Studios, a leading architecture firm, needed a cleaning partner for their Melbourne and Sydney offices with specialised floor care expertise. In 2024, we restored and onboarded both sites, implementing tailored plans and advanced equipment. Our consistent delivery achieved a 95% satisfaction rating, earning Hassell’s trust across both locations.

The Challenge

Hassell required reliable daytime cleaning and expert floor care for high-profile sites used by both staff and visiting clients. They needed a service that could manage high-traffic flooring without disrupting daily operations. With a focus on visual presentation and cleanliness for both staff and clients, Hassell sought a cleaning partner who could deliver consistent performance while respecting the precision and aesthetic standards of their architectural spaces.

Our Solution

We used specialist equipment to restore and maintain vinyl floors, followed by a daily service program that aligned with their operational needs. Our approach included a one-time deep clean to bring surfaces up to standard, followed by a strategic schedule designed to work around office activity. We collaborated with Hassell’s facility managers to refine techniques for their flooring materials and introduced performance tracking tools to ensure results aligned with expectations at both Melbourne and Sydney sites.

The Result

Following success in Melbourne, we were awarded their Sydney office. We now maintain both sites with excellent client feedback and a 95% satisfaction rate. Hassell has praised our proactive approach, floor maintenance expertise, and ability to provide a consistently clean and welcoming environment. Our team’s reliability has improved staff satisfaction, helped reduce long-term wear on surfaces, and supported Hassell’s premium image when hosting clients or project collaborators.